Click here to view a video introduction to our services: how to become a member, how to book an appointment and what to expect when we visit.  
In 2013 we resolved 96% of computer problems during the first visit!

In 2013, we resolved 96% of computer problems during the first visit!

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How it works





How it works



So why students?

Our support team is fully staffed by IT students from your local area. They’re ideally suited to help you sort out your IT problems because they work with computers every day and they know all about the latest IT developments. Every one of our students:

  • Undergoes a 5 hour induction
  • Provides at least 2 references
  • Undergoes a CRB check
  • Provides a passport, utility bill and letter from their university as proof of identity
  • Is fully insured

Our latest tweets

  • New on the blog: Save money calling 0800 numbers from your mobile with @0800wizard http://t.co/6rKM1eix0z - 19 hours ago
  • "80% of residents rated their new skills invaluable”: infographic on our 2013 digital inclusion pilot w/ @viridianhsg http://t.co/dywGcTXi9P - 4 days ago
  • Busy training new students this week for Kent and Canterbury areas.. - 5 days ago

Student spotlight

Name: Ali
Age: 21
University: Kings College
Primary service area: Central London
Specialty: Device set-up

"I have a considerable amount of experience teaching general and more complex IT to friends and family. This includes set..." Read more
Name: Stephanie
Age: 20
University: Brunel University
Primary service area: Middlesex
Specialty: Teaching

"I have gained quite a bit of experience helping new users with computers and people with experience that just want clari..." Read more
Name: Michael
Age: 27
University: Westminster
Primary service area: London-East
Specialty: Teaching

"I often teach family and friends how to sort out issues with their Mac or PC, for instance, I taught a relative how to n..." Read more
Name: Hayden
Age: 21
University: London Metropolitan
Primary service area: London-West
Specialty: Website building

"My teaching experience comes from teaching family members and colleagues at university. Being able to teach someone valu..." Read more
Name: Daniel
Age: 21
University: Birmingham City University
Primary service area: Birmingham-North
Specialty: Teaching, Software

"I have extensive experience in customer service and care, and maintaining high standards regarding this is important to ..." Read more
Name: Mitch
Age: 23
University: University of Westminster
Primary service area: East London
Specialty: Installing software

"Being able to teach my 85 year old grandma how to use a computer is very rewarding" Read more
Name: Edem
Age: 34
University: London South-Bank
Primary service area: South East London
Specialty: Teaching

"I have been working for Student@Home for a year and a half and it has been a great experience. I am currently completing..." Read more
Name: Daniel
Age: 20
University: Queen Mary University
Primary service area: London-North
Specialty: Teaching & Troubleshooting

"I have taught people with different computer experience levels. My expertise will lie within teaching, installing progra..." Read more
Name: Sabrina
Age: 20
University: Aston University
Primary service area: Birmingham
Specialty: Microsoft Office

"For my age, I have accumulated extensive experience in customer service and so I aim to be friendly and helpful in solvi..." Read more
Name: Hassan
Age: 20
University: Queen Mary University
Primary service area: London-East
Specialty: Teaching

"I specialise in both Windows/Apple Computers and Tablets/Phones/Smart TV’s. I can provide great support with; connecti..." Read more

Latest news

Student@Home News, May 2014

As the saying goes, time flies when you’re helping people get tech-savvy. It’s been a busy few months here at Student@Home - here’s what we’ve...
Read more

 
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